🛡 Safe and Responsible Gaming

skjili Responsible Gaming —
Your safety is our priority

Gambling is entertainment. skjili is committed to keeping you safe through limits, breaks, and support.

Our Commitment

skjili believes that online casino and betting is enjoyable only when experienced with awareness and responsibility. Responsible gaming means staying mindful of your time and money, taking breaks when needed, and treating gambling purely as entertainment — not as a source of income or a solution to problems.

Our platform offers powerful tools like deposit limits, time-outs, and self-exclusion to help you stay in full control of your gaming. At skjili, responsible gaming is not just a policy — it sits at the center of everything we do.

  • Strict 21+ age verification
  • Option to set personal deposit and loss limits
  • Activate time-out and self-exclusion at any time
  • 24/7 live chat support in Bengali
  • Guidance and support for recognising problem gambling
21+

Age limits must be followed

skjili is for persons aged 21 and above only. Registration by minors is strictly prohibited. We follow an identity verification process to confirm age.

Responsible Gaming Tools

Deposit Limit

Set a limit on how much money you can deposit per day, per week, or per month. When the limit is reached, the system will automatically block any additional deposits, helping you stay within your budget. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once the loss limit is reached, you will not be able to place any new bets. This is one of the most effective ways to keep financial losses under control.

Session Time Limit

Set a time limit for how long you play in one sitting. When the time is up, you will be logged out automatically. This protects you from indecision or impulsive betting that can result from playing for extended periods.

Time-Out

Want to take a short break? Activate a time-out for anywhere from 24 hours to 6 weeks. During this period your account will be completely inactive and no bets or deposits will be possible. When the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel that gambling is causing problems in your life, choose a longer-term self-exclusion — from 6 months to 5 years or permanently. During this time you will not be able to log in and will not receive any marketing messages. Reversing self-exclusion has been made difficult so that you receive genuine protection.

Reality Check Reminder

At regular intervals a pop-up notification will let you know how long you have been playing and how much you have spent in that session. This raises awareness and helps you decide whether to continue playing or stop.

Warning Signs of Problem Gambling

Gambling can be an enjoyable form of entertainment, but for some people it can get out of control. If you notice the following signs, seek help without delay:

Be aware of these signs

  • Continuously playing to recover lost money ("chasing losses")
  • Gradually increasing the size of bets
  • A feeling of being unable to stop playing
  • Hiding gambling from family and friends
  • Gambling causing problems at work, with studies, or in relationships
  • Betting with borrowed money or taking on debt
  • Feeling mentally restless, anxious, or hopeless

Ask Yourself

Ask yourself the following questions to assess your own gambling habits:

  • Am I spending more than my set budget?
  • Am I gambling to escape emotional pain?
  • Am I putting gambling before family or work?
  • Do I keep going back even after deciding to stop?
  • Am I gambling with borrowed money or dipping into savings?

If the answer to any of these is "yes", contact skjili support today or activate a time-out or self-exclusion on your account.

How to Set Limits

1

Log in to your account

Log in to your skjili account and click the profile icon in the top right corner.

2

Open the Responsible Gaming menu

Select the "Responsible Gaming" tab — you will find all the tools together in one place.

3

Choose the tool you need

Deposit limit, loss limit, time-out, or self-exclusion — activate whichever tool you need.

4

Confirm

Enter the amount or time period and click the "Confirm" button. Reducing a limit takes effect immediately.

If you have trouble setting a tool, get help from our 24/7 live chat support — we assist in Bengali.

Protecting Minors

skjili operates for persons aged 21 and above only. We follow a strict age verification process to prevent minors from accessing this platform.

If there are children or minors in your home, please:

  • Keep your skjili account password secure and do not share it with anyone.
  • Use browser-based parental control software on your device.
  • Always log out after playing and never leave the "Remember me" option enabled on a shared device.
  • If you suspect a minor is using your account, notify support immediately.

Account Management

As part of responsible gaming, keep your account under your own control at all times:

  • Keep only one account in your own name — multiple accounts are not allowed.
  • Do not open or manage an account on behalf of someone else.
  • Keep your personal information up to date so that withdrawals and verification go smoothly.
  • Any attempt to open a new account during a self-exclusion period will result in those accounts being closed.

Need Help?

skjili Support Team

Our team is always ready to help with any gambling-related concerns, setting limits on your account, or self-exclusion. We speak Bengali and assist with complete confidentiality.

Live Chat
24/7 instant support in Bengali
Support Hours
Always available (BST UTC+6)

Professional Support

Gambling addiction is a mental health condition and it can be treated. If you feel it is becoming difficult to control your gambling on your own, speak with a mental health professional or counsellor. In Bangladesh, the national mental health helpline is available, and talking openly with someone you trust can also help.

Remember: Asking for help is a sign of courage. skjili is here for you.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" option in the profile menu. Select the deposit limit option and set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. If you need help, let us know via live chat.

At skjili, self-exclusion can be set for 6 months to 5 years or permanently. While self-exclusion is active, you will not be able to log in, you will not receive any marketing messages, and any attempt to open a new account will be blocked. For permanent exclusion, you will need to contact support to request a review.

A time-out is a short-term break — from 24 hours up to 6 weeks. When the period ends, your account is reactivated automatically. Self-exclusion is a longer-term measure — from 6 months up to permanent. The process to reverse it has been made more difficult because it is a serious step. If gambling is genuinely causing problems in your life, self-exclusion is the right choice.

You must be at least 21 years old to participate at skjili. Identity verification may be required at registration to confirm your age. If any account is suspected of belonging to a minor, it will be closed immediately and any deposited funds will be returned.

Yes. At any time — day or night — you can activate self-exclusion. You can do this from the "Responsible Gaming" menu in your account settings. If you cannot find the menu or need urgent help, message our 24/7 live chat — the team will assist you immediately.

No. Responsible gaming does not mean stopping gambling entirely — it means playing with awareness. Set limits, take breaks, treat gambling as entertainment, and never chase losses. Following these principles can make gambling a safe and enjoyable experience.

Enjoy skjili Games Safely

Set limits, play responsibly, and enjoy the thrill of cricket, slots, and live casino.

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